Privacy Policy

Introduction

We at Support.cc are committed to protecting your privacy. This Privacy Policy applies to our website support.cc and our Subscription Service, including associated mobile applications owned and controlled by Support.cc.

We periodically update this Privacy Policy. If you subscribe to our service, you will receive notice when this policy is modified through your account portal.

GDPR Compliance

Support.cc is compliant under the General Data Protection Regulation (GDPR). If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

• The right to access, update or delete the information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

Information We Collect

Personal Information

This refers to information you voluntarily submit to us, including your name, email address, company name, address, phone number, and other information about yourself or your business.

Navigational Information

Information about your computer and visits to this website such as your IP address, geographical location, browser type, referral source, length of visit, and pages viewed.

Payment Information

We collect and process payment information using third-party PCI-compliant service providers. We never store raw credit card data on our servers.

How We Use Information

We may use your Personal Information to:

• Improve your browsing experience and our subscription service
• Send information we think may be of interest to you
• Send marketing communications about our business
• Provide statistical information about our users to our advertisers

No Use of Customer Data for AI/ML

We do not use any data you provide to develop, improve, or train AI and machine learning models. Your data is solely used to provide you with our services and enhance your experience.

Security

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. Sensitive data is stored in secure, controlled environments and transmitted using industry-standard SSL/TLS encryption.

Cookies

Support.cc and its partners use cookies or similar technologies to analyze trends, administer the website, and track user movements. You can accept or decline cookies through your browser settings.

Your Rights

• To review the user information you have supplied to us
• To request correction of any errors or omissions
• To request your user information not be used to contact you
• To request your user information be removed from any solicitation list
• To request your user information be deleted from our records
• To opt out of being solicited by Support.cc or third parties

Data Retention

We retain Personal Information you provide as long as we consider it potentially useful or as needed to comply with legal obligations, resolve disputes, and enforce our agreements.

Contact Us

If you have questions about this Privacy Policy, please contact us: